Application development & maintenance
Application development services to build your business
Whether it is a full system development or a mobile app, our experienced teams can turn your creative concept into a reality, matching a business need with a practical and sensible solution.
We have built complex systems for clients whose business profiles are either global or regional and require systems to manage data and information across several countries, with multiple tiers of management. No application project is too big or too small for us to tackle.
Our development team is highly qualified in all aspects of project management, system development and engineering. You could say it’s our bread and butter activity; we excel in this area as our customers will testify.
Our extensive development experience allows us to advise clients on what will work best for them, what are the latest technological trends that they can take advantage of, and which data and management processes can be streamlined.
- Web Applications & Portals
- Intranet Applications
- Line of Business Applications
- Mobile web Applications
- Mobile Device Apps (Native Apps)
- Client Server Applications
- Database Management System
- Workflow Systems
- Standalone Systems
- Business Intelligence
- .Net & Silverlight
- Sharepoint & CRM
- Java & PHP
- Windows Mobile
- Azure Apps
- XML Web Services
- QR Codes
Our application support services
Building a system or application is only part of the package that we offer to our customers. Maintaining their systems is another.
Research also confirmed that approximately 70% of a company’s IT budget costs go into supporting and maintaining applications.
Outsourcing this application support and maintenance gives your company the opportunity to make huge cost savings and a competitive edge.
We have the right skills and resources to provide preventative, corrective, maintenance and support services for all of your business applications.
The types of Support and Maintenance Services we offer
We adopt a holistic approach when it comes to the preventive maintenance and the support services we provide. This involves performing a root-cause analysis, identifying and rectifying critical issues at their source.
Our support staff locates any errors and dysfunctional processes and/or features in your applications and makes the necessary corrections.
Our support and maintenance services use cutting-edge technologies to handle your application maintenance requirements, with minimal disruption to business activities. As your business processes change so will your need for support and we will manage this for you.
We identify options, plan and implement new strategies, tools and technologies to improve your system performance and reduce costs. This is an on-going process of system improvement, which we implement on your behalf.
We offer cost effective application maintenance and support solutions to our business clients:
- Service in tune with agreed Service Level Agreements
- A focus on continuous improvement
- Timely resolution of all issues based on root-cause analysis
- Customers can take full advantage of our issue and log tracking tools we provide
- Helpdesk support for all IT operations
- Multilevel support through all services
- Knowledge transfer and training of in-house staff
- Smooth and transparent operations
- Processes in line with ISO 9000 Standards and the SEI-CMMI framework
- Various support packages are available - 24x7 support, onsite support, dedicated onsite and off-site support, support helpdesk services.
Our aim is to provide application maintenance and support services with the key objective of lowering your IT costs.